Transportation of 87 batches of 4041 key materials for epidemic prevention

China Railway Group and its affiliated units shall fully implement various measures, give priority to the transportation of epidemic prevention materials, handle ticket refund formalities free of charge, and actively serve the overall situation of epidemic prevention.

The State Railway Group has arranged green channels to give priority to the transportation of epidemic prevention and control materials. By 18:00 on January 23, a total of 87 batches of 4041 key epidemic prevention materials, such as anti epidemic drugs, medical devices, masks, gloves, etc., were transported to the destination in time as required.

China Railway Group decided that since 0:00 on January 24, if the passenger who has purchased the national railway ticket in the station, 12306 website and other channels voluntarily changes his itinerary and needs to refund his ticket, the railway department will not charge the refund fee, and the passenger who has purchased the railway travel insurance will handle it together.

In view of the fact that there are many ticket refunders in the near future, the railway department reminds the vast number of passengers that the electronic ticket without paper ticket and non cash purchase and without printing reimbursement voucher can be directly handled on the Internet; if it needs to be handled at the station, it can be handled at any railway station in the country before the departure date, and everyone can reasonably arrange the time.

All units of China Railway Group have taken a number of measures to prevent and control the local station vehicles. Wuhan Bureau Group Co., Ltd. actively cooperates with the local government to implement the measures to close the railway station passageway leaving Wuhan, Ezhou, Huanggang, Xianning, Jingzhou and other places, organizes the railway workers and public security officers in Wuhan to wear masks, and implements closed management on the key places and posts of Wuhan railway. Harbin Bureau Group Co., Ltd. has set up a check-up observation room in the main station to keep the passengers with abnormal body temperature for observation and hand over with the disease control department as soon as possible, carry out the epidemic prevention and control knowledge publicity activities in the station and train, and issue the popular science propaganda sheet for the passengers. Beijing Bureau Group Co., Ltd. is equipped with infrared intelligent temperature detection equipment and hand-held thermometer in main stations and trains, and regularly disinfects waiting rooms and passenger trains. Zhengzhou Bureau Group Co., Ltd. has established a coordination and linkage mechanism with the health committee and Disease Control Department of the local government, reported the railway dynamic situation in time, and actively cooperated with the passenger information co inspection. Shanghai Bureau Group Co., Ltd. strengthened the inspection and disinfection of the air conditioning and ventilation facilities of the station and the train, did a good job in the ventilation of the waiting room and the train, strengthened the prevention and control of the epidemic situation of the staff and health management, carried out the temperature measurement for the crew passing through the Wuhan train, and suspended the staff with fever, cough and other symptoms and assisted in medical treatment. Guangzhou Bureau Group Co., Ltd. has set up medical testing points and isolation areas at the stations with large passenger flow concentration in the management to disinfect the trains coming from Wuhan and immediately disinfect the trains with suspected cases. Chengdu Bureau Group Co., Ltd. will set up special channels for passengers from Wuhan and carry out temperature screening, and arrange passengers with abnormal temperature to the designated fever clinic for medical treatment according to regulations.

On January 24, Chinese New Year's Eve, the 15th day of Spring Festival, the national railway is expected to send 5.7 million passengers, a year-on-year increase of 3.7%. It is expected to open 9769 passenger trains, plus 410 passenger trains.

The railway department reminds the majority of passengers that at present, the application of e-ticket has basically covered the national high-speed railway and intercity railway. The passengers who buy e-ticket can check the ticket and take the train without exchanging for paper ticket and holding the identity card for ticket purchase. If they need reimbursement certificate, they can go to any station in the country with the original valid identity card used in ticket purchase before driving or within 30 days from the date of taking the train Automatic ticket machine or ticket window printing.