Introduction

Chengdu Railway Station, the local people call it the North Railway Station. Located at No. 1 East Railway Station, Jinniu District, Chengdu City, Sichuan Province, it was officially put into operation on July 1, 1952. It belongs to Chengdu Railway Administration. It is one of the largest railway hubs in southwest China and one of the national railway hubs. It has 18 arrival-departure railways with a construction area of more than 160,000 square meters.

Chengdu Station is located at the intersection of Baocheng, Chengdu-Chongqing, Chengdu-Kunming and four main railway lines. It is a special passenger station in southwest China. The annual passenger arrival and departure volume is nearly 28 million, with an average of more than 70,000 passengers per day, and more than 60,000 passengers per day at the peak of spring transportation. The year of safety has been realized for 15 consecutive years.

The total area of the waiting hall of the station building is 22514 square meters, which can accommodate 9000 people waiting for the train at the same time.

The whole station guidance system, ticket window electronic revealing system, ticket window double-screen display system, security inspection system and three-item physical display cabinet make the station hardware facilities more perfect and ensure the safe travel of passengers.

comfortable ticket-buying environment, convenient ticket-buying process and various ticket-buying choices are the key to attracting passenger flow at the station. The station mainly uses window ticket, agent ticket, 11185 ticket delivery and online booking. There are 36 windows in the ticketing hall of

. According to the passenger flow situation, the number of windows is increased and adjusted in time. The peak time is 67.

In order to embody the service concept of "people-oriented, passenger first", our station has expanded its service items:

.1. Setting up barrier-free access and low-level ticketing windows to facilitate the purchase of tickets for the disabled;
.2. In the waiting room of the tea seat, providing "help for the aged and disabled passengers over 70 years old and disabled passengers". ” Love service, free tea, disabled cars, delivered to the station by special person;
.3. Purchase of electronic storage cabinet to facilitate passenger access to goods;
.4. In the waiting room, daily weather forecast for the train to the city is provided to passengers;
.5. Provide small red hat service, convenient for passengers to ride. Train;
. 6. Station specially opened waiting areas for mothers, infants and soldiers, making the waiting areas more complete and service functions more perfect;
. 7. Providing key services for key passengers.