Introduction

Station Name: Shanghai Station
Station Site: Zhabei District, Shanghai, Ziling Road
Postal Code: 200070
History: The original site was built in 1908 and completed in 1909. The site was built in 1987 and was rebuilt from the former East Railway Station. Location: Shanghai is 309 km from Nanjing West Station, 201 km from Hangzhou Station, 2 km from Shanghai North Station, 16 km from Yunzaobang Station and 1463 km from Beijing Railway Station. Checking.
Freight Transportation: Delivery of goods for special lines, special railways and road vehicles only

Located in Zhabei District of Shanghai, Shanghai Railway Station is the largest passenger traffic station in Shanghai and the name of Shanghai Rail Transit Station. Shanghai residents usually call it the "new passenger station" to distinguish the old Shanghai Railway Station (that is, the old North Station). There are now eight general waiting halls, one soft seat waiting hall, and a dedicated entry and exit corridor to Kowloon, Hong Kong, as well as border inspection and customs. There are more than 80 windows in the ticketing hall of Shanghai Railway Station, 20 of which are located in the joint ticketing hall of Beijing East Road, Huangpu District.
Shanghai is one of the most important hubs of Chinese railways. Trains starting from Shanghai Station travel to all parts of the country, including express trains and EMUs to Beijing and Tianjin, and express trains to Hong Kong. Starting from December 21, 2008, Shanghai Railway Station operates a direct sleeper train to Beijing.
Shanghai Railway Station has two squares in the north and south. The North Square is being rebuilt. There is a passageway through the southeast exit of the South Square to Line 1 of Rail Transit. Passengers can get off the train directly through this passageway and complete the checking of tickets at the exit of the train and the entry of the rail transit at the same time. There are nearly 100 bus routes to Shanghai Station, and overnight buses run all night to all districts of Shanghai.
Shanghai Rail Transit Line 1, Line 3 and Line 4 all pass through Shanghai Railway Station, so Shanghai Railway Station is also the name of rail transit station. Shanghai Railway Station used to be the departure and departure station of Line 1, but now it is the departure and departure station of Line 1 Xiaojiao Road (Shanghai Railway Station-Xinzhuang Station). Because Line 1 and Line 3 and Line 4 do not have dedicated transfer lanes in Shanghai Railway Station, passengers have to transfer to Line 1 and Line 3 and Line 4 without using bus cards. It can be discounted. Since June 2008, passengers can use Shanghai Public Transport Card to enjoy continuous fare within 30 minutes of departure and transfer.

Shanghai Rail Transit Line 1, Line 3 and Line 4 all pass through Shanghai Railway Station, so Shanghai Railway Station is also the name of rail transit station. Previously, Line 1 and Line 3 and Line 4 did not transfer tickets at Shanghai Railway Station. Passengers who want to transfer between Line 1 and Line 3/4 must leave the station first and then pass through a passage before they can transfer. Nowadays, passengers with traffic cards can make virtual transfers at Shanghai Railway Station. The requirement is to complete the outbound and inbound transfers within 30 minutes, so as to achieve the same effect as ordinary transfers without spending much money on transfers.

General Service of Shanghai Railway Station

.1. The pre-sale period for the ticket sales of EMU trains is 20 days. Passengers can buy the tickets at the ticket office, the ticket window and other ticket offices and ticket agencies where the tickets for EMU trains are sold. Ticket offices and windows have posted ticket signs for EMU trains.
.2. The tickets of EMU trains are only sold to the terminal of this train at the farthest distance. Passengers who arrive far from the terminal of EMU trains can purchase a connecting ticket.
.3. ticket sales will be stopped 10 minutes before the start of the EMU train.
.4. In order to improve the loyalty and satisfaction of frequent passengers, passengers can get discount cards for EMU ticket purchasing by paying a certain fee, and enjoy corresponding discounts for ticket purchasing by holding the cards (the specific preferential measures will be announced separately). If there is no EMU real name discount card for regular passenger ticket, the fare will be charged and the handling fee will be checked.
.5. Students'tickets for second-class EMU trains can be purchased by means of student cards with university seals and discount preferential treatment certificates. Students' tickets are 75% of the full fare, and the last number of less than one yuan is rounded to one yuan.
.6. Passengers holding through tickets shall reclaim the difference between the train fare and the original fare when they request to transfer to the EMU train at the transfer station. A 6031.7. Passengers shall take the bus according to the date, number of trains, seats and berths marked on the face of the ticket and arrive at the station within the validity period. If passengers are unable to travel according to the date specified on the ticket, they can go through a visa formalities for early or late travel on the premise that the train is capable. When a train ticket for an EMU is changed to take a late train, the time for postponing the train should be within the pre-sale period of the ticket at the station. A 6031 8. Railway workers with various railway passes are allowed to take second-class trains, but they must apply for visas before taking trains.
.9. No diameter change is required for EMU train tickets.
.10. When the line is interrupted, the validity period of the EMU train passengers is not extended, but the ticket can be re-signed according to the waiting days. A 6031 11. Passengers'refund must be processed at the station or the ticket invoice station at the place where the ticket is purchased before the train starts, and the refund fee of 20% of the ticket price shall be checked and collected. No refund is allowed after driving except for passengers'injuries and illnesses.
A large number of new-type EMU trains are an important symbol of the sixth national railway speed increase on April 18, 2007. The EMU train is a passenger train with its own power, fixed formation, capable of driving at both ends, equipped with modern service facilities, and running at a speed of 200 km or more. Whether the exterior design or interior decoration layout of EMU trains is much better than that of existing buses. The appearance is all streamlined design. The spare parts, lamps, signs, audio, air conditioning and other equipment in the car have adopted the internationally accepted standards. The car body design is more humanized, and the comfort level is much higher than that of the current buses.

Special Service of Shanghai Station

A 6031 1,'5499 Youth Service Desk','5499 Youth Service Desk','5499 Youth Service Desk', is a service brand created for the purpose of serving passengers, combining with the new features of the service facilities of Shanghai South Railway Station. "5.4" is the representative of Chinese youth, which covers youth, vigor and vitality. It indicates that Shanghai South Railway Station, a "young" modern station, is full of hope and has a bright future like young people. On the one hand, "99" means that "youth service desk" is located on a circular platform with a height of 9.9 meters, and "9" is a number. The highest series implies the determination and idea of Shanghai South Railway Station passenger service to pursue the highest standards of the same industry and strive for first-class. At the same time, the homonym of "Ninety-nine" means that serving passengers is a "long-term" thing. "5499 Youth Service Desk" set up passenger consultation, complaint acceptance, booking service, key passenger service and other projects, and linked with the "special service window" of the ticket office to provide key services for the elderly, weak, sick, disabled, pregnant and passengers with special needs. Its services include: providing passengers with guides for sightseeing, medical treatment, ticket purchasing, transportation and transfer; linking up with the "service brand" of stations and trains under the administration of Shanghai Railway Administration, providing connecting booking services for key passengers in the past, such as calling, transferring and purchasing drugs; providing passengers with train arrival and departure time, waiting area, etc. For passengers with special needs, such as mail, fax, broadcasting, finding people, sewing bags, over-the-counter medicines, simple repair tools, wheelchairs, crutches, stationery, envelopes, stamps and other conveniences are provided. Passenger complaints are warmly received and passenger consultation is patiently answered.
.2. Cheng Wei Service Desk

.1. help the elderly over 80 who travel alone (show relevant documents), pregnant women, passengers with babies and disabilities of lower limbs to buy tickets.
.2. booking and delivering tickets for key passengers.
.3. Responsibility system of first inquiry in first instance.
.4. escort blind passengers who buy tickets for the day to the designated waiting room.
.5. Provide the address and bus line of the ticket office and agency in the city.
.6. Train stoppage due to sudden disasters. Buy air tickets and bus tickets for key passengers.
.7. Query the waiting place for the train on behalf of the passengers.
.8. The latest schedule for consignment sales and the latest publicity materials are issued regularly.