Transit and off peak become a new choice for passengers to "save money and go home"

Train tickets for the Spring Festival 2020 are on sale yesterday. The reporter learned from the major booking websites that at present, not only the sales of train tickets are booming, but also the search volume of relevant tickets is rising, and the transit and peak stagger schemes have become a new choice for many passengers to "save money and go home". A 6031 a 6031 Spring Festival railway ticket booking is very popular. With 2019 approaching the end of the year, the Spring Festival tide of the new year will start on January 10, 2020. Tickets for the first day of the Spring Festival are on sale yesterday. According to the reservation of train tickets for the app, Guangzhou south Chongqing West, Beijing Harbin West and Guangzhou Haikou became the three most popular routes during the Spring Festival 2020. Guangzhou south railway station, Beijing West Railway Station and Guangzhou railway station are the three stations with the largest number of departing passengers during the Spring Festival 2020, while Harbin West Railway Station, Chongqing north railway station and Chengdu east railway station are the three stations with the largest number of arriving passengers. According to the statistics of flying pigs, from yesterday's sale of three hours, on the first day, the two stations in North Shenzhen and Beijing West quickly entered the Spring Festival transportation. The number of train tickets departing to the whole country in January 10th was the largest, and the most anxious to go home was Hubei people. Wuchang, Wuhan and other stations were the hottest tickets. In addition to booking train tickets, the number of people flying in the new year is also increasing. According to data from qunar.com, during the Spring Festival 2020, the number of domestic air tickets increased by 27% year on year, but the price was basically the same as that of the Spring Festival 2019. The average price paid for domestic airline tickets during the Spring Festival 2019 is 970 yuan, while that during the Spring Festival 2020 is 950 yuan. At the same time, Beijing Sanya has become the most popular route during the Spring Festival 2020. Harbin - Shanghai has become the most popular route during the Spring Festival 2020, with a 1.3-fold increase in passenger traffic compared with the same period last year.

is a new choice to transit and cross peak to go home. In addition, with the increasing number of domestic urban destinations, many passengers also began to reduce their travel costs through transit. Take January 22, 2020 as an example, on the platform of qunar.com, the discount of Harbin Urumqi direct plane ticket is about 50%. But if you choose to transfer in Xi'an, you can buy a 20% discount economy class ticket, which is about 500 yuan cheaper. On the same date, most of the Beijing Lhasa direct flights are full fare economy class, with the fare around 3200 yuan; if you choose to transfer in Xi'an, you can buy economy class tickets with a discount of 3.4%, which can be at most 1700 yuan cheaper. According to the data, Xi'an surpassed Kunming and Beijing and became the most popular transit place for the Spring Festival in 2020. At the same time, according to the appointment statistics of flying pigs, there are more and more people who choose to go home in the wrong peak. For example, stagger twenty-eight to thirty in the twelfth lunar month and choose to go home on New Year's day, an increase of 27% over the same period last year.

in addition, in order to ensure the travel service of passengers, many booking platforms have also made special arrangements for the Spring Festival transportation. Tongcheng Yilong customer service center said that at present, it has completed the system process service and productivity deployment during the Spring Festival games, and will escort users' way home 7 * 24 hours with comprehensive safeguard measures and intelligent services. In addition, due to the continuous travel peak like Spring Festival, it is not a small challenge to rely entirely on manual customer service to ensure the smooth travel and experience of users. Tongcheng Yilong customer service center also launched a number of applications, such as intelligent robot, intelligent seat assistant, intelligent quality inspection, intelligent travel Butler, intelligent self-service, which can effectively improve the service efficiency of users during the Spring Festival.

according to the suggestion of experts in the industry, we should keep in mind the principle of "611" when it comes to ticket snatching in Spring Festival. The ticket selling time of train ticket is from 6:00 a.m. to 11:00 p.m. every day, but the farthest date that can be set on that day is 8:00 a.m., when the time comes, the ticket should be snatched at the first time. 15 days before driving is the peak period of ticket refund, and 10-11 p.m. 1-2 days before driving is the peak period of ticket refund, so passengers can choose the plane to "pick up the leakage".