Can really pack a train home! Suzhou railway launched six "experiences" of Spring Festival

Can't spring festival get tickets? Don't worry, you can order group tickets now!

it is reported that the Yangtze River Delta railway launched group charter service for the first time in spring 2020. It is expected that 17 group charter trains will be opened before the Spring Festival, with more than 8000 passengers. The newly launched service will greatly facilitate group tourists who work in Jiangsu, Zhejiang and Shanghai, work in school, and students to go home for the new year.

in addition, the railway department implements the scientific transportation organization of staggered driving for the spring transportation chartered trains before the festival. Most of the Chartered trains are arranged to run before January 18, avoiding the peak passenger flow from January 18 to 22. A 6031 a 6031 how to handle group charter?

it is reported that before January 25, 2020, the Yangtze River Delta railway can still handle group charter service for Spring Festival transportation.

enterprises and institutions can apply for the customized service of "group charter" through the special window of the relevant station as long as they take the same day, the same train and the number of group is not less than 300.

"group charter" customized service acceptance stations are mainly those in Shanghai, Suzhou, Changzhou, Hangzhou, Ningbo, Yiwu, Jinhua, Wenzhou, Hefei, Fuyang, Xuzhou and other cities. Staff of Suzhou station of

railway told reporters that at present, there are 294 migrant groups and 9176 group tickets in Suzhou station, mainly involving Sichuan, Chongqing, Anhui and West Longhai.

in addition to group chartered cars, Suzhou station has these intimate services this year. Don't miss them!

ticket purchase experience up!

in order to improve the ticket buying experience of passengers, in addition to providing the service of centralized handling of migrant group tickets, Suzhou station has also added a ticket selling terminal. Before the festival, 186 ticket windows were opened in the whole station, including 55 manual windows and 131 self-service terminals. What should I do if all the tickets are robbed? Please don't forget the function of waiting for tickets! The passenger can submit the standby order to make up the ticket by means of standby ticket purchase.

this year, the biggest experience change for passengers should be that they can use e-tickets. In the spring games 2020, e-tickets will be fully promoted on the high-speed rail main line and intercity railway, so that passengers can travel on the high-speed rail without taking tickets. The

ticketing system will also give priority to the allocation of seats adjacent to peers for the elderly and children, and give priority to the next tier for the elderly.

ticket checking experience up!

/ / a face verification gate is added at the entrance of the station / / after the reconstruction of the north entrance of Suzhou north high speed railway station, four self-service face recognition real name verification gates are added on the basis of the original two manual verification channels to realize the convenient entrance of face verification.

/ / set up self-service check-in gate at the check-in gate / /

will be transported in spring this year. Kunshan station will set up 11 and 4 automatic check-in gates at the check-in gate and the exit gate respectively. Passengers can enter the station and take a bus by means of automatic check-in. The above equipment of

greatly increases the capacity of passengers.

inquiry experience up!

/ / implement the first inquiry responsibility system / /

passengers can inquire any passenger transport staff in railway uniform.

/ / optimize and improve the passenger inquiry platform / / if you have any problems while taking the

, you can ask for help from the model worker's studio of Suzhou north station, the service desk of Suzhou offline 12306 station, the service desk of Kunshan south station, the comprehensive service desk of Suzhou park and Yangchenghu station.

toilet experience up!

this Spring Festival, Suzhou station continues to carry out the "toilet revolution". Years ago, the passenger toilet of Suzhou north station was upgraded, the equipment logo was improved, the toilet environment was beautified, and a clean and warm waiting environment was provided for passengers.

transfer experience up! During the Spring Festival transportation of

in 2019, Suzhou station launched the transfer service of railway and Metro free of security check, and intercity passengers no longer need to pass the security check when they transfer from the station to the subway, which is highly praised by the majority of passengers and greatly saves the travel cost.

in the Spring Festival of 2020, Suzhou station will continue to implement "railway + subway" one-way security inspection free.

in addition to these thoughtful measures, in order to facilitate the return of migrant workers, the Suzhou Federation of trade unions and Suzhou station launched the "Suzhou Fuyang West" return train.

station opens a waiting area to send migrant workers back home free of charge. Suzhou reporters learned that in the afternoon of January 16, the "Suzhou Fuyang West" return train is about to start!

after working in a foreign country for a year, he can finally go home to be reunited with his family. The annual traffic volume of Spring Festival is also quite large. What's the situation this year? Take a look at "Suzhou Railway Spring Festival transport big data"

Spring Festival transport big data

in 2020. The Railway Spring Festival transport starts on January 10 and ends on February 18, totaling 40 days. Suzhou station is expected to send 4.55 million passengers, up 1.86% year on year. Among them, the transportation before the festival lasts for 15 days from January 10 to January 24. It is expected to send 1887000 passengers, an increase of 1.59% over the previous year. The transportation of

after the festival is from January 25 to February 18, a total of 25 days. It is expected to send 2.663 million passengers, an increase of 2.05% over the previous year. As of 14:00 on December 31, 2019, a total of 716900 Spring Festival tickets have been sold. A 6031 a 6031 is less than a month away from the Spring Festival. Have you bought tickets for those who need to get on the spring train?