How to take the high-speed railway without paper ticket in Jinan railway station

On October 10, Jinan railway station officially opened electronic tickets, and passengers entered the station with ID cards. According to the unified deployment of China Railway Group, Jinan Railway Bureau Group Co., Ltd. adopts the way of opening and implementation in stages to promote the implementation of electronic ticket for high-speed rail and EMU stops of the group company. At present, 50 high-speed railway stations under the administration of Jinan Bureau, including Qingrong intercity railway, Beijing Shanghai high speed railway, Qingyan railway, Zhilan high speed railway, Jiaoji passenger dedicated line, Jinan Qingdao high speed railway and Shiji passenger dedicated line, have all implemented electronic passenger tickets. After the implementation of electronic ticket in

, how to purchase the electronic ticket in

is a railway transportation contract in the form of electronic data, and the link of "taking ticket" disappears completely, which means that the paper ticket used as the ticket for taking the train is no longer a "necessity" in the future. After the implementation of e-ticket, the functions of passenger transport contract voucher, travel voucher and reimbursement voucher carried by paper ticket will be separated. According to the provisions of relevant laws and regulations, electronic data will be used as the contract voucher of railway passenger transport, so as to promote the paperless and diversified travel voucher and electronic reimbursement voucher.

ticket purchase method 1: online ticket purchase, i.e. through 12306 official website or mobile phone official client, you can directly query or download and print the ticket purchase information sheet.

ticket purchasing method 2: manual window and automatic ticket machine can print the ticket purchasing information sheet and check it on the spot, instead of printing paper tickets.

ticket information sheet is only used as the information prompt for passengers to purchase tickets, which is equivalent to "shopping ticket" and not as the boarding voucher. There is no paper ticket in

. How to take the

? After the electronic ticket is implemented, the valid identity document is the ticket voucher. For those who can read the ID card automatically by using the ID card of the people's Republic of China, the ID card of permanent residence of foreigners, the ID card of Hong Kong, Macao and Taiwan residents, the pass card of Hong Kong and Macao residents to and from the mainland and the pass card of Taiwan residents to and from the mainland, they can directly "swipe the ID card" to check in and take the bus, which is convenient and quick; for those who can't read the ID card automatically by using the account book, they need to complete the real name by "holding the ID card" through the manual channel Enter the station and take a bus after verification and check-in procedures. How to get the seat number of a 6031 a 6031 a 6031 passenger can get the seat number through the ticket website, mobile phone client, ticket information sheet, mobile phone SMS and scanning the QR code on the reimbursement voucher. How to change and refund the

e-ticket? For passengers who purchase e-ticket online, they can go through 12306 procedures 25 minutes before driving or go through the change and refund procedures at the designated window of the station before driving. For passengers who pay in cash or have printed the reimbursement voucher, they must go to the designated window of the station. There is no paper ticket for

. How to reimburse

? It is learned that if you need reimbursement voucher, you can go to the ticket window of the station (including the ticket vending machine and the ticket agent window) for printing with the original valid certificate used during ticket purchase within 30 days before driving or from the date of taking the bus. If you have more than 30 days, you can contact the railway 12306 customer service center. Wang Zihui, head of the passenger duty station of

Jinan railway station, reminded that the reimbursement voucher can only be printed once, and passengers must keep it properly. Whether the

reimbursement voucher can be used for taking the

bus? It is reported that the reimbursement voucher is not a "paper ticket". Although it has the same appearance as the original paper ticket, the paper printed information is different. It can only be used as the reimbursement voucher, not as the bus voucher.

if the passenger has obtained the reimbursement certificate, he / she still needs to "swipe the certificate" to take the bus. How to deal with the failure of electronic ticket in

arriving station.

ordinary train can still purchase tickets, enter the station and take the train in the original way. According to Wang Zihui of

, if an e-ticket is used at the departure station but not at the destination station, the passenger will be reminded when he / she swipes his / her ID card to enter the station. Passengers need to take out paper tickets at the self-service terminal or manual window. How to deal with the loss of a 6031 a 6031 ID card. And the manual window can print the ticket information sheet, which contains the date, train number, driving time and seat number of the ticket. With the temporary ID card and ticket information sheet, the passenger can enter the station through the semi-automatic check-in gate.