The era of "paperless" railway is coming! From November 18, Qingdao West Railway Station officially opened e-ticket
Qingdao, Nov. 14 (reporter Mao Daoguang, correspondent sun likuan) from Nov. 18, 2019, Qingdao West Railway Station officially opened e-ticket. For stations and EMU trains within the scope of electronic ticket line, the station will sell Railway Electronic Ticket instead of paper ticket. Similarly, for the above stations and trains, passengers will not need to exchange paper tickets any more. They can enter the station and take the train through self-service verification and check-in gate by virtue of valid identity documents
according to the staff of Qingdao West Railway Station, railway e-ticket is a railway passenger transport contract in the form of electronic data. After passengers purchase tickets, railway transport enterprises will no longer issue paper tickets. The use of e-ticket in the station shortens the time for passengers to buy tickets, simplifies the procedures for buying tickets, and provides convenience for fast and green travel After the opening of
e-ticket business, passengers who purchase railway e-ticket with second-generation ID card, permanent residence ID card of foreigners, residence card of Hong Kong, Macao and Taiwan residents and other readable certificates shall go through the procedures of verification and entrance and exit check-in at the self-help gate with the original valid ID card of passengers used in ticket purchase. Passengers who use other certificates to purchase tickets shall go through the formalities of verification and entry and exit through the manual channel with the original valid identity certificate of the passenger. For passengers registered on 12306.cn and verified by 12306 mobile app, they can also use the dynamic QR code generated by 12306 mobile app to check in and out of the station through the automatic check-in gate At present, there are 10 automatic ticketing machines and 3 manual ticketing windows in
Qingdao West Railway Station, all of which have the function of printing passenger ticket information sheet. There are self-service printers for ticket information sheet at the entrance and waiting hall of the station. After the successful purchase through 12306.cn, passengers can print or download the ticket information sheet by themselves, or print it at the designated window of the station or at the ticket vending machine. The railway staff reminded that the ticket information sheet was only used as the information prompt for passengers to purchase tickets, and could not be used as the voucher for entering and leaving the station or taking the train
when passengers with children's tickets take the bus, they must complete the real name verification and entrance and exit check-in procedures through the manual channel with the original valid identity documents of the children themselves or the accompanying adults used in the ticket purchase; the passengers who meet the conditions of purchasing student tickets and disabled military tickets should go to the ticket selling window of the station before taking the bus to handle their own resident identity documents and students once The check-up procedures of the preferential card or the disabled serviceman's preferential certificate (the student ticket shall be handled once before the ride every school year). The passengers who pass the check-up procedures can go through the real name system verification and the entrance and exit check-up procedures by themselves with the original resident ID card after buying the ticket A 6031 a 6031 Qingdao West Railway Station staff remind that if you lose your certificate before taking the train, please go to the issuing agency of the valid identity certificate to apply for the identity certificate and enter and exit the station with the identity certificate. If the certificate is lost on or before the train leaves the station, the ticket replacement formalities shall be handled first. If the seat is used normally after verification, the passenger transport record shall be issued and handed over to the passenger. After ticket replacement, within 30 days from the date of taking the train, the passenger transport record, the identity certificate handled by the issuing authority of the valid identity certificate and the later ticket shall be used to go through the ticket refund formalities at the ticket refund window of the stop station
passengers who need to print reimbursement vouchers can go to the ticket window and the automatic ticket vending machine to exchange paper reimbursement vouchers with the original valid identity documents used in the purchase of tickets within 30 days before driving or the date of taking the train. If the time is more than 30 days, they can go through the railway 12306 customer service. The station staff suggested that the reimbursement voucher should be printed after taking the bus
passengers who use electronic payment method to purchase railway electronic tickets through station ticket window, automatic ticket vending machine, railway selling point and 12306.cn website can go through the procedures of ticket change and refund through 12306 website or designated window of the station. Passengers who have printed the reimbursement voucher or purchased the railway e-ticket in cash shall go to the designated window of the station to go through the procedures of ticket change and refund as required. The reimbursement voucher shall be recovered when the ticket change and refund procedures are handled
according to the station staff, China Railway Jinan Bureau Group Co., Ltd. opened the electronic ticket station on November 18, including Qingdao West, Dongjiakou, Lanshan and Rizhao West stations of Qingyan salt railway, as well as Jinan west, Tai'an, qufudong, Zaozhuang and Tengzhou East stations of Beijing Shanghai high speed railway. For details, please refer to the implementation of e-ticket station list on 12306 website
for the convenience of e-ticket and other railway business consultation, Qingdao west railway station has opened its duty station master's telephone number of 15763912306. For matters not covered, please call for consultation.