On the first day of Spring Festival, 267000 passengers were sent from Hangzhou railway station to 215000 from east railway station
Yesterday, the Spring Festival in 2020 kicked off. On the first day of the Spring Festival, 267000 passengers were sent to Hangzhou railway station, including 215000 at Hangzhou east railway station, 12000 at Fuyang, Tonglu, Jiande and Qiandao Lake stations of Hangzhou Huangdao high speed railway.
this Spring Festival is the first Spring Festival after the service of Hangzhou east railway station has been greatly improved. The self-service real name system verification, 30 second ID printing, security robot to protect the safety of passengers, mobile mother and baby room to facilitate the breast-feeding of Baoma at any time and other warm services will not only make this Spring Festival more "intelligent", but also make the way for passengers to travel more comfortable. How much do you know about the intelligent service of Hangzhou east railway station? What's the change of the east railway station after the service upgrade? Yesterday, the reporter came to Hangzhou east railway station, to the spring line to "explore the class.". A 6031 a 6031 technology helps a 6031 a 6031 to travel comfortably and conveniently. A 6031 a 6031 enters the waiting hall on the second floor of the east railway station, which is close to a "treasure" near gate 28, attracting many waiting passengers. It turns out to be a VR experience machine. Can we play VR in the high-speed railway station? The staff introduced to the passengers that when you put on VR glasses, you can enjoy the Liangzhu culture more than 5000 years ago with "zero distance". "The first perspective of VR experience machine will make people feel immersive. You can visit museums and appreciate Hangzhou's long history and culture without leaving the railway station. " In addition to the VR experience machine, a 5g patrol robot, a "special" police force, is also welcomed in Hangzhou east station of the Spring Festival games this year. The robot has two eyes. It can monitor the situation in the waiting hall in real time and transmit it to the command room. Once there is an abnormal situation, the background can find it immediately. This robot is also very smart. It will patrol according to the set line and go back to recharge when there is no power. If the passenger wants to ask some questions, such as where is the ticket hall, she will also tell you.
"under the 4K high-definition 6-way image transmission, it effectively improves the visual command efficiency, enables the scene situation to be reflected clearly in the background in real time, and helps to analyze and monitor the behavior of characters, carry out risk warning, and automatically track and locate suspicious and wanted characters." According to the introduction, the robot adopts low-speed driverless technology, holographic sensing technology, AI technology and 5g communication technology, carries out independent patrol through scientific and technological means, real-time dynamic monitoring, finds abnormal conditions in the station, assists the police to quickly discover and handle the police situation, further improves the safety factor of Hangzhou East station, and ensures the safe travel of passengers. A 6031 a 6031 service upgrade a 6031 a 6031 passengers will have more sense of gain a 6031 a 6031 as Hangzhou "run once at most" reform to extend the expansion of public places "gun", 2020 Spring Festival is also the first "big test" to the east station service upgrade.
in the bustling East Hangzhou station, the flow of people is large but orderly. Since 2019, with 46 self-service real name verification gates put into operation, it is more and more convenient for passengers to enter the station. At the entrance of the station, you only need to place your ID card in front of the gate, and you can brush your face to enter the station as soon as 3 seconds.
"heat preservation cup 99%, lighter 63%..." In the past, too long a security team was one of the factors that caused the congestion in the station. Now Hangzhou railway station has set up a recognizable security inspection system, which is more accurate in identifying dangerous goods and contraband goods, and will effectively help security inspectors to "check the danger". A 6031 a 6031 Hangzhou boy Xiao Rao wants to go to Shanghai and loses his ID card in a panic. It's only 20 minutes from departure. It's certainly too late to apply for the temporary ID card according to the previous procedures. But he came to the ticket office (South) hall on the second floor, and entered the ID card number - face recognition - print the temporary ID card through a temporary ID card self-service machine. In just a few tens of seconds, the temporary ID card was obtained. "I'm careless. It's not the first time I lost my ID card. I know that there is a machine here that can print temporary ID cards. It's very convenient," he said In just ten minutes, five passengers like xiaorao came and left in a hurry. The same machine also has a ticket office on the first floor with more traffic, which can save passengers a lot of trouble.
Spring Festival 2020 is the first Spring Festival after the implementation of railway e-ticket. Passengers can verify the second generation of resident identity card, handle self-service entrance verification and entrance and exit check-in. Xiao Xu, a college student, and his classmates went to Nanjing for a tour. He said: "the biggest change this year is that it's very convenient to travel east station with an ID card."
at the arrival level, the reporter took out the already installed "smart Hangdong" app. Open the "station navigation" column, enter "P6 parking lot", and the route map from the current location to the destination will pop up. If you want to find a toilet, the app can also tell you which toilet is closest to you. In order to cope with the huge passenger flow, the east railway station hub launched the "toilet revolution" -- 5 toilets on the arrival floor and 8 toilets in the waiting hall of the east railway station hub have been upgraded, 4 toilets in the third floor have been added, and 22 toilets have been added on the arrival floor only, which provides great convenience for passengers.
"it's much easier. You don't have to worry about taking some big luggage home by train in the New Year!" Yesterday, Mr. Liu, a passenger, found that the original long staircase at exit a of the subway at the east station had become a slope, and he could easily drag 26 inch suitcases. It is reported that in the past, there were six entrances from the arrival floor of Hangzhou east station to the subway floor, but only one entrance had an elevator, and other entrances to the subway floor could only take stairs. And even if there is an elevator entrance, half of the way is to take the stairs, which is more difficult for tourists carrying large bags or even suitcases. "A little improvement, a little more convenience", this "ladder to slope" design transformation is very intimate. There are many convenience measures like
in Hangzhou east railway station. For example, on the intelligent platform in the self-service area of the service desk in the waiting room, you can find the lost items with a little finger; the mobile mother and baby room is equipped with basic facilities and external waste bins, and the mobile phone scanning can be used for free, which is convenient and fast. The toilet can also realize "brush face and take paper", which can serve passengers and eliminate waste of resources. According to
, the Spring Festival 2020 starts on January 10 and ends on February 18, totaling 40 days. Hangzhou railway station is expected to send 9.1 million passengers, up 7.1% year on year. Among them, 3.93 million passengers are expected to be sent before the festival, a year-on-year increase of 7.7%; 5.17 million passengers are expected to be sent after the festival, a year-on-year increase of 5.7%. The peak day before the festival is expected to be January 18, with 295000 passengers expected to be sent. During the Spring Festival, 99 pairs of passenger trains, 80 pairs before the festival and 92 pairs after the festival are arranged in Hangzhou railway station.