Lu Dongfu's inspection in Beijing on the first day of the Spring Festival

On January 10, the first day of the Spring Festival 2020, Lu Dongfu, chairman and Secretary of the Party group of China National Railway Group Co., Ltd., Guo Zhuxue, deputy general manager and member of the Party group, came to Beijing to inspect and investigate, and expressed sympathy to the cadres and workers, public security officers and policemen, armed police officers and soldiers and young volunteers fighting in the front line of the Spring Festival. Lu Dongfu stressed that we should carefully study and implement the spirit of the important instructions and instructions of General Secretary Xi Jinping, implement the deployment requirements of the central government on doing a good job during the Spring Festival in 2020, keep the people's railway as the people's purpose in mind, closely focus on the goal of "safe Spring Festival, orderly Spring Festival, warm spring festival, and better experience for passengers", and do a good job in the Spring Festival in 2020 with a high starting point and high standard, in order to win To win the Spring Festival games and lay a good foundation. At Beijing West Railway Station and Beijing railway station, Lu Dongfu inspected the station platform, security checkpoint, entrance, waiting room, military waiting area, key passenger waiting area, police station, 12306 general service desk, dispatching command center, emergency command center and other places in detail, and understood the passenger flow, security inspection and danger, passenger service, boarding and landing organization, convenience measures, unimpeded project and staff life Security, etc. He pointed out that this year marks the end of building a moderately prosperous society in an all-round way and the 13th five year plan. It is of special significance to complete the task of this year's Spring Festival transportation and a new test for the overall work of the railway. Organizations and units at all levels of the whole road should make it the most important political task at present to fight the hard battle of the Spring Festival transport, take the initiative to adapt to the new features and changes of this year's Spring Festival transport work, take effective measures to ensure safety and stability, orderly transport, high-quality service, and better travel experience for passengers. Lu Dongfu stressed that we should firmly establish the safety first idea, adhere to the political red line and professional bottom line, pay close attention to the key links such as security inspection, fire safety, food hygiene, boarding and landing organization, and comprehensively implement various safety precautions to ensure the safety, stability and good order of the Spring Festival transportation. We should make full use of big data to analyze the characteristics of passenger flow, allocate transportation capacity resources closely to the market, optimize the train operation plan, accurately provide ticket sales services, and maximize the travel needs of the people. We need to thoroughly implement the passenger transport quality improvement plan and the brand strategy of Fuxing, vigorously promote the unblocked project, optimize the traffic organization and boarding and landing organization, actively innovate the measures to facilitate the people and benefit the people, and accurately and accurately do a good job in passenger service. It is necessary to strengthen the intelligent management and control of station equipment and facilities and the dynamic deployment of post personnel, strengthen the coordination and linkage between departments and work types, and improve the level of passenger transport organization and station management refinement. It is necessary to strengthen the emergency response work, refine and improve the emergency plan step by step, and prepare personnel, materials and machines and tools in an all-round way, so as to ensure that the emergency is prepared, guaranteed in place and handled efficiently. During the inspection of the construction of the information system of the passenger station, Lu Dongfu stressed that the top-level design should be strengthened, the implementation should be organized in an orderly manner, in line with the actual situation of the site, the disordered development, self-determined standards, multiple repeated investment should be prevented, and the intelligent level of production organization, passenger service and equipment management of the passenger station should be improved. We need to coordinate the information construction and the reform and innovation of the labor organization of the production organization, effectively release the dividend of the information construction and other scientific and technological innovation, allocate more human resources to the posts serving the passengers, and improve the service quality. At Beijing railway station, Lu Dongfu asked the person in charge of Beijing railway station to educate and guide the staff of the station to strengthen the consciousness of "the first station in China", not forgetting their original mission, inheriting the red gene, implementing the first good standard, practically enhancing the sense of honor and responsibility, and better showing the new image of railway window in the new era with good mental state, excellent business quality and high-quality service. During the inspection and investigation, Lu Dongfu visited the staff on duty, the public security police, the armed police officers and young volunteers. He pointed out that passenger satisfaction is our goal and driving force. I hope you can do a good job in all kinds of services with high quality to make the travel experience of passengers better. He urged the relevant responsible comrades to pay attention to the life of the front-line workers, do a good job in the logistics support during the Spring Festival festival, and let everyone fully engage in the work of the Spring Festival. The chief economist and chief dispatcher of China Railway Group, the relevant departments of the government and the responsible comrades of Beijing Bureau Group Company participated in the inspection and investigation.