Every service is the heart of spring Railway

The reporter learned from China Railway Shanghai Bureau Group Co., Ltd. that as of December 13, the annual number of passengers sent by Yangtze River Delta railway exceeded 700 million for the first time (including 535 million passengers sent by EMU trains), which is expected to reach 735 million throughout the year. With the continuous improvement of the scale and quality of the road network layout, the transportation organization of high-speed rail transit and the intelligent and convenient "unblocked project", passengers can travel better by train. As an economic sector with the fastest economic development speed, the largest economic aggregate scale and the most development potential in China, the Yangtze River Delta attracts a large number of passengers every year based on its strong capital advantages and developed transportation advantages, while the high-speed rail is favored by the majority of passengers because of its large number of operations, comfortable service and convenient and fast ride. Nowadays, more and more people in the Yangtze River Delta choose high-speed rail travel, which not only confirms the development of high-speed rail, but also requires higher expectations for better travel.

road network layout is more perfect and travel is more and more efficient. By the end of this year, the total length of Railways in the Yangtze River Delta will exceed 11000 kilometers, and the number of high-speed railways opened to traffic will increase to 22, with an operating mileage of nearly 5000 kilometers, covering more than 90% of prefecture level cities in the region. This kind of city connected high-speed rail transit with high-density departure, every few minutes, realizes the operation mode of "follow-up" and shortens the distance between cities. The same city effect is more and more obvious, and the boundary between regions is weakened, which meets the different places of life and work,. The intelligent service of

is upgraded, and the travel is more and more convenient. In recent years, Yangtze River Delta railway actively explores the intelligent passenger transport service mode of "dual network integration" of high-speed rail network and Internet, and applies advanced technologies such as big data, artificial intelligence, mobile Internet and face recognition to passenger transport services. As an important way to improve the intelligent level of passenger transport, e-ticket is an important way to "order online, brush off offline" way to make the arrival time less , travel more smoothly.

people's yearning for a better trip is the goal of railway people. In the Spring Festival 2020, the railway department will continue to uphold the people's railway for the people's purpose, think about what the passengers think, and what the passengers are anxious about, regard the satisfaction of the passengers and cargo owners as the service standard of the work, and present a high-quality Spring Festival transport answer sheet with the concept of service first. (Wen / Zhou Xinwei)