"Invisible" e-ticket, tangible service experience

From December 7, the stations of Nanning Guangzhou high speed railway, Guiyang Guangzhou high speed railway, Guangzhou Shenzhen Hong Kong high speed railway, Shanghai Kunming high speed railway, Hangzhou Shenzhen high speed railway, Xiamen Shenzhen section and other lines will successively implement e-ticket. In addition, Hainan ring Island high speed railway, Guangzhou Zhuhai Intercity Railway, jiangzhan railway and Meishan railway, which have already implemented e-ticket, the lines under the management of China Railway Guangzhou Bureau Group Co., Ltd. to realize e-ticket will be expanded to 9 。 (December 6, Guangzhou railway)

has been well received since last year's small test of electronic passenger tickets for Hainan high speed rail around the island. Such convenient measures as ID card dropping in and mobile phone scanning are imperceptibly changing people's way of travel. In today's fast-paced, e-ticket is a product of the times, which saves passengers the time to pick up tickets and worry about losing tickets. The author thinks that the electronic ticket pilot stations are just like a booster to provide a new travel plan for the coming Spring Festival. A 6031 a 6031 e-ticket is easy to travel all over the world. It has always been people's imagination to take the train like taking the subway. Nowadays, the wide implementation of e-ticket not only breaks the service channels of Internet and station windows, but also a series of self-service in and out of the station services greatly reduces the human and material resources of passengers and stations. The newly launched wechat code scanning and entering station of Guangzhou Shenzhen intercity will directly reduce the average entering time from 15 minutes to 3 seconds. In today's time is money, electronic passenger tickets speak with facts and are efficient and convenient, which is the guarantee of China's railway's eternal competitiveness. The

e-ticket is very safe, and the scalper counterfeit money runs far away. I believe many netizens have met with the loss of tickets, the counterfeiting of tickets and the scalper's bid to raise the ticket price. In my opinion, to solve these problems, we must start from the root. Just imagine, when electronic ticket replaces paper ticket, no ticket in hand will not lose the ticket, online payment saves the risk of change, and directly breaks the channel of counterfeit currency circulation. Combined with the double verification of station face washing entry and online real name system ticket purchase, it not only effectively strikes the situation of scalpers' ticket hoarding and ticket reverse, but more importantly, the information and property security of passengers have been improved in an all-round way. A 6031 a 6031 e-ticket is paperless and contributes a lot to environmental protection. As we all know, the raw material of the ticket is wood. Although a ticket weighs only 5g, it's built up into a mountain. The total number of hundreds of millions of tickets is not a small number. Nowadays, the electronic ticket data import system has the same effect as paper tickets, which fundamentally saves the energy consumption of raw materials and equipment. Based on the transmission volume of hundreds of millions of railway passengers, tens of thousands of tons of wood are saved. With the electronic ticket, everyone is the ambassador of environmental protection, and the "invisible" electronic ticket also realizes the green travel. The full implementation of e-ticket in

is a result of the railway department's continuous pursuit of public opinion and devoting itself to study. Based on modern science and information technology, the passenger service quality is improved step by step. A small train ticket, from tangible to intangible, changes the way people travel and the service-oriented heart. (Kang Jie)