Farewell paper ticket of Jiaxing High Speed Railway South Station
Recently, the reporter learned from Jiaxing depot of Shanghai Bureau Group Co., Ltd. of China Railway that according to the deployment of China National Railway Group Co., Ltd., the Yangtze River Delta railway is gradually expanding the application and implementation scope of e-ticket. The second batch of e-ticket application and promotion work started on November 20. Seven stations of Shanghai Hangzhou high speed railway, including the South Station of Jiaxing high speed railway, will bid farewell to paper tickets, Enter the era of e-ticket
a4 stations in our city bid farewell to paper tickets
it is reported that 7 stations bid farewell to paper tickets are respectively: songjiangnan, Jinshan north, jiashannan, Jiaxing South, Tongxiang, hainingxi, Yuhang, involving 4 stations in Jiaxing City
according to relevant railway personnel, the implementation of e-ticket has opened the service channel between the Internet and the station window, which is conducive to the implementation of non-interference services such as passenger self-service real name verification, self-service test ticket, etc.; passengers with the original valid identity documents used for ticket purchase can quickly and self-service enter the station for check-in and take the bus, reducing the queuing for ticket collection, and using more time through the gate In case of large-scale delay and stoppage of passenger trains, no matter which channel the tickets are purchased, refund or change can be handled in Internet self-service, which is convenient for passengers, but also effectively reduces the pressure of station windows; because there is no paper ticket, the tickets are lost and hung The problems of missing and selling fake tickets will be solved thoroughly. At the same time, the implementation of e-ticket has many advantages, such as improving the efficiency of ticket selling organization and boarding and landing organization, reducing the failure rate of equipment and so on What are the new changes in the purchase, refund and endorsement of
passengers
the so-called railway e-ticket refers to the railway passenger transport contract in the form of electronic data. After passengers purchase tickets, the railway transport enterprise no longer issues paper tickets. This time, the scope of the implementation of e-ticket by Shanghai Bureau Group Co., Ltd. includes all high-speed rail and EMU train stops (excluding EMU trains running on normal speed lines)
in the era of e-ticket, there will be some new changes in the process of buying, changing and refunding tickets. The reporter learned that after the passenger purchased the electronic ticket on 12306 website (including mobile app), the railway no longer issued paper ticket, and the passenger should directly enter the station with the original valid identity document used in ticket purchase. If you need to know the ticket information, you can print or download the ticket information sheet by yourself through the website, or you can print the ticket information sheet at the ticket window or the automatic ticket machine where the electronic ticket is implemented. If the reimbursement voucher is required, the passenger may, within 30 days from the date of departure or the date of taking the bus, exchange the reimbursement voucher at the ticket window or at the ticket vending machine of the station with the original valid ID card used during ticket purchase. The reimbursement voucher is not a boarding voucher, and there is no information about the seats in the car, with the words "only for reimbursement"
so, how will the electronic tickets purchased by passengers at the ticket window, booking office and automatic ticket machine change? According to the relevant person in charge of Jiaxing South high speed railway station, when purchasing tickets through the ticket window, booking office and automatic ticket machine, the window will print the ticket information sheet, and no paper tickets will be issued, so passengers must check the ticket information on the spot. If it is necessary to receive ticket information or train operation change information, the passenger shall also provide the mobile phone number of the buyer or passenger. The ticket information sheet is only used as the information prompt for passengers to purchase tickets, not as the boarding certificate. After purchasing the electronic ticket, the passengers shall directly enter the station with the original ticket certificate
in dealing with the procedures of ticket change and refund, the electronic tickets purchased by passengers through the railway ticket selling channel through the electronic payment method can be changed or refunded through 12306 website (including mobile app) or the designated window of the station How do
students and other groups purchase e-tickets
has entered the era of e-ticket. How can students and soldiers buy e-ticket? The reporter learned that passengers who meet the conditions for purchasing student tickets must go to the designated window of the station or the automatic ticket selling / collecting machine to check their resident identity card and student discount card before taking the bus every school year. After the verification is successful, you can enter the station and take a bus with your ID card. Students who do not go through the verification procedures can purchase a student ticket (including a continuation ticket) on 12306 website, but they must go to the station with their ID card and student discount card to go through the verification procedures before taking the bus. When purchasing student tickets at the window, you need to go through the verification procedures first. Freshmen, primary and secondary school students in Colleges and universities shall follow the original relevant regulations. Relevant staff of South high speed railway station remind that passengers who have purchased student tickets will not be allowed to enter the station if they fail to handle or pass the examination procedures before taking the train
for the disabled servicemen and disabled fire rescue personnel of the people's Liberation Army and the Chinese people's armed police force, the relevant staff said that passengers who meet the requirements of purchasing disabled servicemen tickets must go through the procedures of checking their own personal certificates and preferential certificates at the ticket window of the station before taking the train. After the verification is successful, you can enter the station and take a bus with your ID card. Passengers who have purchased disabled military tickets and have not gone through the procedures of checking before boarding shall not enter the station
can I continue to take the bus if I lose my certificate after buying the e-ticket A 6031 a 6031 many citizens are concerned about whether they can continue to take the bus if their certificates are lost after purchasing e-tickets? According to the staff, there are two situations. If a passenger loses his / her certificate before taking the train, he / she shall go to the issuing agency of the valid identity certificate to obtain the identity certificate and take the train in and out of the station with the identity certificate If a 6031 a 6031 passenger loses his / her certificate before boarding or leaving the station, he / she shall go through the ticket replacement formalities first. If the seat is used normally after verification, a passenger transport record shall be issued and handed over to the passenger. Within 30 days from the date of taking the train, the passenger shall, with the passenger transport record, the identity certificate handled by the issuing authority of the valid identity certificate and the ticket to be reissued, go to the refund window of the stop station to handle the refund formalities for the part of the ticket to be reissued which is consistent with the original ticket. When handling the refund procedures, if there is exit record in checking the lost certificate, the ticket will not be refunded after the replacement of the ticket; if there is no exit record, no refund fee will be charged when handling the refund, and the verified service fee will not be refunded
then, if the electronic ticket reimbursement voucher is lost, can it be supplemented? Relevant people said that the electronic ticket reimbursement voucher is a valuable bill certified by the state tax department and cannot be supplemented. It is recommended that passengers enter the station with ticket purchasing certificate, print reimbursement certificate as required after arriving, and keep it properly