Farewell to the intelligent travel of paper train tickets needs more support from passengers
Wuhan Railway Department announced that from today, 11 stations in Wuhan railway will bid farewell to paper tickets and officially enter the era of electronic tickets. After buying the ticket, the passenger does not need to wait in line to pick up the ticket. He / she can directly enter the station by swiping his / her ID card or QR code A 6031 a 6031 says goodbye to paper tickets, which is a happy farewell for passengers. The use of electronic tickets not only saves the time for passengers to pick up tickets, but also makes the flow of people entering the station more smooth, avoiding many inconveniences caused by the loss and damage of tickets, using less paper, and also has certain environmental protection significance. In fact, Wuhan high-speed railway station has already tried to enter the station, just because the whole link is not completely smooth. After entering the station, passengers may also face the inconvenience of not being able to swipe their tickets through the gate, causing misunderstanding when the steward checks in. With the large-scale popularization of e-ticket, I believe these troubles will disappear
inevitably, with the paperless tickets, there will be many problems in the transition period. For example, some passengers are not familiar with the use of e-ticket, the change of rules for refunding and changing tickets, etc., and may need an adaptive process. Therefore, the follow-up support services of each station must keep up. Especially at the entrance, staff should be arranged to guide and help in the early stage, so that good measures can really exert good influence and produce good results In recent years, the progress of railway intelligent service can be said to be fast forward. I still remember that when we first launched online ticket sales, we still complained about the slow speed of the system, the small number of tickets, and the wonderful verification code. However, these problems have been solved in practice and improvement one by one. Intellectualization makes passengers enjoy ease and convenience. In the past, there were fewer and fewer scenes of waiting in line all night and catching the train to sleep in the square. In addition, the development of more additional functions, one-stop to meet the needs of passengers WiFi Internet, movies, take out and so on, so that the journey is more comfortable. Paperless driving is just another node in this continuous progress The electronic and intelligent service of
not only tests the service providers, but also the people being served. Whether we can actively use electronic equipment and services to add a sense of access to life; whether we respect rules and take others into account when we get convenience; whether we can consciously advocate civilization and orderly travel when we are unattended or supervised. These questions need us to give answers with actions The progress of
railway service, even the progress of the whole society, needs everyone to promote and support together. Stepping into the era of e-ticket, I hope everyone on the road will meet the change for the better with a lighter and sincere heart and push forward the next change.