Pilot application of railway e-ticket in 11 stations in Hubei from Ming Dynasty

On November 19, the reporter learned from China Railway Wuhan Bureau Group Co., Ltd. that with the expansion of pilot application of railway electronic ticket, since November 20, China Railway Wuhan Bureau Group Co., Ltd. has jurisdiction over Hankou station, Houhu station, Jinyintan station, Tianhe Street station, Tianhe Airport Station, Huaiyin station, Minji station, Maochen station, Xiaogan east station and Hefei Wuhan railway A total of 11 stations, including Hong'an west station and Macheng north station, have become the first batch of pilot application of e-ticket, making it more convenient for passengers to travel by motor train. By the end of this year, electronic passenger tickets will be promoted and applied in all stations where multiple trains stop

e-ticket is a railway transportation contract in the form of electronic data. After the full implementation of e-ticket, it means that there is no "pick-up" link in the future for the trains with the prefix g, D and C in the stations where the e-ticket business is opened, and the ticket is no longer used when going out. The implementation of electronic passenger ticket is to separate the functions of the passenger transport contract voucher, the passenger transport voucher and the reimbursement voucher carried by paper tickets. According to the provisions of relevant laws and regulations, electronic data is used as the contract voucher of railway passenger transport, so as to promote the paperless and diversified passenger transport voucher and the electronic marketing voucher After the implementation of electronic ticket in

, the process of ticket purchase, arrival, refund and endorsement will change. In the process of ticket purchase, passengers who purchase tickets through 12306 website (including mobile phone client, the same below) can print or download the ticket information sheet by themselves; passengers who purchase tickets through station window and automatic ticket machine, the railway department provides the ticket information sheet and asks passengers to check the information on the spot; if passengers need to receive the change information of train operation, they can register the mobile phone number at the time of ticket purchase. The ticket information sheet is only used as the information prompt for passengers to purchase tickets, not as the boarding voucher. In the process of entering and leaving the station, when the passenger holds the resident ID card of the people's Republic of China, permanent resident ID card of foreigners, resident ID card of Hong Kong, Macao and Taiwan, pass card of Hong Kong and Macao residents to and from the mainland, and pass card of Taiwan residents to and from the mainland, etc. which can be read automatically, the passenger can use the original valid identity card of the passenger when purchasing the ticket to complete the real name system verification and entrance and exit ticket checker through the self-service gate Continued: when the passenger holds the account book and other documents that cannot be read automatically, he / she can use the original valid identity card of the passenger when buying the ticket to complete the real name system verification and entrance and exit check-in procedures through the manual channel. During the boarding process, the passenger shall take the seat according to the car number and seat number displayed in the ticket purchasing information. In case that the train staff check the ticket, the passenger shall show the original valid identity card used in the ticket purchasing

if the ticket needs to be changed or refunded, the passenger who uses electronic payment method to purchase the ticket can go through the procedures of change or refund through 12306 website 25 minutes before driving or at the designated window of the station before driving; the passenger who uses cash method to pay or has printed the reimbursement voucher must go through the procedures at the designated window of the station. If reimbursement voucher is required, it can be printed at the ticket window of the station (including the automatic ticket vending machine and the window of the selling point) with the original valid ID card used during ticket purchase within 30 days before departure or from the date of taking the train; if it is more than 30 days, it can be handled by contacting the railway 12306 customer service center

at present, the application of e-ticket is only for Trial Implementation in the published line stations. If the departure station and the terminal station of the passenger load section are both pilot stations, e-ticket can be purchased; if the passenger's train runs across the line between the pilot line and the non pilot line, and any one of the departure station and the terminal station is not within the scope of the pilot, ticket can still be purchased according to the original way 。