Jiaxing South Railway Station will fully implement e-ticket from the end of this month
Do you feel anxious when you line up in front of the automatic ticket machine in the railway station on holidays? Don't worry, e-tickets will change the status quo
on November 15, the reporter learned from Jiaxing train operation section of Shanghai Railway Bureau Group Co., Ltd. that the Yangtze River Delta railway will gradually expand the application and implementation of electronic passenger tickets, and it is planned to cover all high-speed rail lines and EMU train stops by the middle of December
"on November 12, Deqing station, Huzhou station and Changxing station within the management of Jiaxing train depot have started the application and promotion of e-ticket, and Jiaxing South Station is expected to implement e-ticket later this month." The person in charge of Jiaxing South Railway Station told reporters that the implementation scope of e-ticket is all high-speed rail and EMU train stops (excluding EMU trains running on normal speed lines) under the management of Shanghai Bureau Group Co., Ltd
railway e-ticket is a railway passenger transport contract in the form of electronic data. After passengers purchase tickets, the railway transport enterprise no longer issues paper tickets. After the implementation of e-ticket, what's the difference between buying a ticket and taking a bus now What's the change in the purchase of
? After purchasing the electronic ticket on 12306 website (including mobile app), the railway department will not issue paper ticket, and the passenger shall directly enter the station with the original valid ID used in the purchase
if you need to know the ticket information, you can print or download the ticket information sheet by yourself through the website, or you can print the ticket information sheet at the ticket window or at the automatic ticket machine where the electronic ticket is implemented.
if the reimbursement voucher is required, the passenger may, within 30 days from the date of departure or the date of departure, exchange the reimbursement voucher at the station ticket window or at the automatic ticket selling / collecting machine with the original valid ID card used during ticket purchase. The reimbursement voucher is not a vehicle voucher, and there is no compartment seat information, with the words "only for reimbursement"
when purchasing tickets through the ticket window, booking office and automatic ticket machine of the station, the window will print the ticket information sheet and no paper tickets will be issued. The passenger must check the ticket information on the spot
if the passenger needs to receive ticket information or train operation change information, the passenger shall also provide the mobile phone number of the buyer or passenger
ticket information sheet is only used as the information prompt for passengers to purchase tickets, not as the boarding certificate. After purchasing the electronic ticket, passengers should directly enter the station with the original ticket certificate How to change and refund the
e-ticket? For the e-ticket purchased through the railway ticket selling channel by using the electronic payment method, the procedures of change and refund can be handled through 12306 website (including mobile app) or the designated window of the station If the
is registered in 12306 website (including mobile app) and has successfully completed face identity verification through mobile app, it can also go through the procedures of changing and refunding the e-ticket purchased by other people in the railway sales channel through 12306 website (including mobile app)
passengers who have printed reimbursement vouchers or purchased tickets in cash shall go through the procedures of ticket change and refund at the designated window of the station according to the regulations. When the passenger who has printed the reimbursement voucher goes through the procedures of endorsement and refund, the reimbursement voucher will be recovered How to purchase electronic ticket for
students? Passengers who meet the requirements of purchasing student ticket must go to the designated window of the station or the automatic ticket selling / collecting machine to check their resident identity card and student discount card before taking the bus every school year. After the verification is successful, you can enter the station and take a bus with your ID card
students who do not go through the verification procedures can purchase a student ticket (including a continuation ticket) at 12306 website, but they must go to the station with ID card and student discount card to go through the verification procedures before taking the bus. If you want to buy a student ticket at the window, you need to go through the verification procedures first. Freshmen, primary and secondary school students in Colleges and universities shall follow the original relevant regulations A 6031 a 6031 need to remind that passengers who have purchased student tickets will not be allowed to enter the station if they fail to go through the check-up procedures before boarding If the
certificate is lost, can the passengers continue to take the
train? If they lose their certificate before taking the train, they should go to the issuing agency of the valid identity certificate to apply for the identity certificate, and take the train in and out of the station with the identity certificate If a 6031 a 6031 passenger loses his / her certificate before boarding or leaving the station, he / she shall go through the ticket replacement formalities first. If the seat is used normally after verification, a passenger transport record shall be issued and handed over to the passenger. Within 30 days from the date of taking the train, the passenger shall, with the passenger transport record, the identity certificate handled by the issuing authority of the valid identity certificate and the ticket to be reissued, go to the refund window of the stop station to handle the refund formalities for the part of the ticket to be reissued which is consistent with the original ticket. When handling the refund procedures, if there is exit record in checking the lost certificate, the ticket will not be refunded after the replacement of the ticket; if there is no exit record, no refund fee will be charged when handling the refund, and the verified service fee will not be refunded Can the reimbursement voucher of
be supplemented if it is lost? The reimbursement voucher of
electronic passenger ticket is a valuable bill certified by the national tax department and cannot be supplemented. It is recommended that passengers enter the station with ticket purchasing certificate, print reimbursement certificate as required after arriving, and keep it properly to prevent loss The implementation of e-ticket in
has opened up the service channels of Internet and station windows, which is conducive to the implementation of non-interference services such as passenger self-service real name verification, self-service test ticket, etc. "With the original valid ID card used for ticket purchase, the passenger can enter the station for ticket checking quickly and self-service, reduce the queuing for ticket collection, use less time to pass the gate, and the traffic speed will be significantly improved." The person in charge of Jiaxing South Railway Station told the reporter that if the passenger didn't use cash to purchase tickets and didn't take out the reimbursement voucher, in the event of large-scale delay, outage and other special circumstances of the passenger train, no matter which channel the tickets were purchased, they can handle refund or change tickets in the Internet self-service, which is convenient for the passenger, but also effectively reduces the pressure of the station window, because there is no paper The problems of ticket quality, ticket loss, ticket replacement and ticket selling will also be solved thoroughly.