"Personalized" service is upgraded again, "willful" travel is not a dream

Recently, China Railway Shenyang Bureau Group Co., Ltd. has launched such a service: according to the needs of travel agencies and social groups, the host unit can choose the stop station, propose the arrival time and dwell time, and can customize the day running, fast and direct sightseeing special line train; also can start the whole sleeper Tourism Special Line train which starts from overnight to one station. (Nov. 14, China News Network)

from follow-up to follow-up, from want to go to want to how to go, when I say to go, when to go, the upgrading of Railway "personalized" customized service makes "capricious" travel no longer a dream. The upgrading of railway service concept, the embodiment of taking passengers as the center and the interpretation of people's railway for the people are behind the change of "passive" acceptance to "active" selection. The new policies, products and services for the convenience of the people and the benefit of the people will surely provide better ride experience for the majority of passengers A 6031 a 6031 recently, I saw a netizen's sentiment on Weibo, which may represent the voice of some tourists: the world is so big, I also want to see it. But by air? It's too tired to think that there's no airport at the destination and you need to change many ways of transportation to get there! Sitting on high speed rail? The speed is too fast, and the scenery along the way is too fast to enjoy! By green train? Too many stops, too long time, delay! Yes, for some passengers, it's not money or time that they want to go out to have a look. What they want is to go at will and go at will

"personality" service is upgraded to provide guarantee for winning the battle of "Three Guarantees and three increases". From the sentiment of the netizen, we can see the expectation of the majority of passengers for "personalized" travel, which is undoubtedly a huge market for transport enterprises. It is of great significance to match the demand timely and launch customized trains to win the battle of "Three Guarantees and three increases". Compared with the daily scheduled operation of railway trains, various social groups or travel agencies can choose the departure time, arrival time, transit station and stop time from Shenyang Bureau Group Co., Ltd. on demand. Take the "personalized" train to visit the scenery, see the coconut forest and tree shadow of Hainan Island high-speed rail, the clear water and sand, the colorful Danxia and endless Gobi of Lanzhou Xinjiang high-speed rail, not only enjoy the prosperous city, but also taste the fields and fields. The huge attraction of "personalized" customized train makes people "eager to try" and "see it first". Only by catering to the market demand can we develop the market and increase the benefit The "personalized" service of

is upgraded to make the travel experience of passengers better. In order to better meet the demand of personalized operation, Shenyang Railway Bureau Group Co., Ltd. will organize the operation of small formation trains according to the number of passengers and other demands proposed by the sponsor, which can be operated independently if it meets the requirements of 5 trains, can be equipped with hard seat cars, soft seat cars, hard sleeper cars, can also provide dining cars, multi-functional entertainment cars, etc. according to the demand, a car for eating, drinking and playing can be satisfied. It is necessary to integrate human feelings and enhance not only the capacity and capacity, but also the full sense of access for passengers. Service measures are people-oriented. The railway not only gains people's hearts by virtue of a smile and a cup of hot tea, but also works hard on the convenient and quick "sense of gain" of passengers. The railway department starts from the needs of passengers, starts from every link of the passengers' personal experience, continuously improves the service quality, and improves the happiness index of passengers' travel with the intimate service A 6031 a 6031 "personalized" customized train is so beautiful, you must have a look. To gain the hearts of the people and stabilize the market, the railway relies on its own hard power and practical soft services for the people. "Personalized" service brings happiness, happiness and sense of gain to passengers for happy travel, and makes "willful" travel no longer a dream. (Wen / Tang Lei)