Lean down, take mud with your feet, "pave" the warm way home

On October 30, China Railway Chengdu Bureau Group Co., Ltd. made full preparations for the winter transportation of Xinjiang cotton pickers in 2019 in many aspects, such as operation drawing, passenger transport service, vehicle preparation, etc., laying a warm home road for returning home cotton pickers from Xinjiang. A 6031 a 6031 from a few months ago sent cotton workers to Xinjiang to pick up cotton, to the recent return home of cotton workers, the "cotton workers Train" is a "normal operation" based on passenger demand, but it is so "warm and bright". What is added is the train and the upgrading of service concept. It is the attitude of the railway department to lean down and serve the people steadfastly. It is the attitude of serving the people with mud on the feet. It is also the purpose of the people's railway for the people The timely opening of the

"special train for cotton industry" is undoubtedly marked with the logo of "serving the people". Although it is an additional train, it is a reflection of the transformation of the service style of the railway department that the service expected by the cotton industry continues to upgrade. "Special train for cotton industry" has experienced the hardships of cotton industry and is willing to serve without regrets. It is dedicated to the conscious dedication of cotton industry. It has brought out the full sense of gain of cotton industry and demonstrated the noble quality of railway people

it may not be difficult to add another train, but it is difficult to get the service in place. This year's winter games for cotton pickers will last from the first ten days of November 2019 to the first ten days of mid December 2019. According to the passenger flow forecast, about 65000 cotton pickers will go south to return home during this period, and Sichuan is one of their main destinations. In order to do a good job in the service, the relevant departments have made great efforts: in view of the central heating problem of green car, the vehicle Department of Chengdu Bureau Group Company maintains the heating boiler and pipes of the car to ensure the heating quality of the car. In terms of passenger transport services, Chengdu passenger transport section carefully selects personnel to take on the work of train crew, and launches Xiangwei boxed rice, which will make cotton pickers feel the warmth of home in advance on the train with warm and thoughtful services

in recent years, the service of railway department has become more and more "exclusive" and "personalized", which is the management concept guided by market demand, and also reflects the pragmatic work style and serious work attitude. Cotton picking train, Beer Festival train, research and learning train, Chrysanthemum Culture Festival train From the opening of a special train, we can see that everything is based on the passengers and what kind of services they need to provide. The exclusive and personalized service measures are not the embodiment of service concept, service attitude and service style. In the first three quarters of this year, the benefits of passenger and freight transport have both increased by leaps and bounds, reaching a new high. This is due to the fact that railway people lean down to work and put their feet in the mud for the sake of passengers and cargo owners. Only by self pressure, self-improvement and self-improvement can we get the affirmation of passengers and cargo owners and realize self-development

love in, cotton workers will not go home alone, winter will not be cold. Warm home road, railway people and cotton workers. (Wen / Cao Henggang)