Sincere service to improve the quality of travel
The reporter learned from China Railway Shanghai Bureau Group Co., Ltd. on Tuesday that the second Fair will be opened in more than 10 days, and eight merchants will gather in Shanghai "four leaf grass". It is expected that the passenger flow of Shanghai railway will increase significantly during the period. The railway department will introduce a number of measures to strengthen transportation guarantee and serve the travel of visitors to the fair. (October 24, Shanghai News Network)
it is understood that in terms of seamless connection with urban traffic, it is necessary to assist in opening the underpass from the exit of Shanghai Hongqiao Station to the National Convention and Exhibition Center (Shanghai). After the passenger leaves the station at Shanghai Hongqiao Station, he can take the "Exhibition Center direct bus" in the underpass, which can reach the National Convention and Exhibition Center (Shanghai) as soon as 6 minutes.
International Import Expo (China International Import Expo) is the world's first large-scale national exhibition with the theme of import. During the exhibition, there will be a large number of enterprises and businessmen from all over the country, with dense personnel exchanges, which brings opportunities and challenges to urban transportation. The author thinks that the railway department strengthens the transportation guarantee of the fair by launching a number of measures, and provides comfortable and fast travel service, which embodies its pragmatic work style and subtle service concept, is conducive to the smooth holding of the fair, shows the success of China's economic development, and shows the city style and transportation level of China.
Shanghai Railway Department has increased railway service projects aiming at the dense traffic of people entering the Expo. It can be summarized as follows: improve the sewage discharge facilities to ensure the efficient cleaning of the passenger compartment; renovate the escalator and improve the operation and maintenance quality of the elevator to reduce the risk of accidents; replace the infrastructure such as landscape lighting, guide signs, etc.; renovate the air conditioning, comprehensive maintenance canopy, station room, platform ceiling, fence and other equipment and facilities to create a comfortable and good riding environment; add a waiting room Seats and automatic check-in gate for passengers' waiting, rest and self-help passage; publicizing the fair to passengers and expanding the publicity benefits of the fair; setting up a special service line for the fair, further improving the information release, passenger consultation and other service functions, and responding to passengers' questions timely and accurately. These measures put the vital interests of the vast number of passengers in the first place and pursue the service of improving for the passengers. They not only ensure the smooth railway during the Expo, but also show the high level of Chinese railway service to the outside world. A 6031 a 6031 Shanghai railway department's many measures in the Expo show that the objective requirements and development trend of railway to create high-quality travel and meet the needs of the vast number of passengers are to keep improving and provide meticulous services. With the rapid development of China's high-speed rail and the continuous improvement of people's living standards, all railway departments should not only meet the "volume" of railway travel, but also pay attention to improving the "quality" of travel services. Generally speaking, to improve the service quality and create a comfortable riding environment, we should focus on the big and the small, and pay attention to the details to see the truth, so as to bring people a real smooth, convenient and agreeable. (Wen m Yang Chang)