Qinghai Tibet group company: warm propaganda, convenient service and warm heart

"Because of my work, I often commute to Xining and Lanzhou. From today on, Xining normal speed train has opened an electronic ticket. It is much more convenient to get in the station without taking the ticket and swiping the ID card. " At 11:30 on June 20, Mr. Yang, who lives in Xining and plans to take the k176 train to Lanzhou, said happily.

Since 0:00 on June 20, China Railway Qinghai Tibet Group Co., Ltd. has been in charge of the implementation of electronic passenger tickets for Xining and its east normal speed trains. After the implementation of electronic ticket, the average speed of self-service gate check-in is reduced from 3.8 seconds to 1.3 seconds per person, and the speed of gate check-in is increased nearly three times. In order to ensure the smooth and orderly implementation of e-ticket, Qinghai Tibet Group Co., Ltd. has optimized and upgraded the self-service ticket machine, face recognition channel, real name system verification channel, in and out check-in gate and network equipment of Xining and its east Ping'an post, Ledu, Haishiwan and other stations, and invited the e-ticket engineering technician of China Academy of Railway Sciences Group Co., Ltd Staff conduct on-site operation demonstration at each station to help employees quickly get familiar with the electronic ticket business.

Focusing on the problems of waiting for passengers, selling tickets, taking tickets and obtaining reimbursement vouchers after the implementation of e-ticket, Qinghai Tibet group company carried out special training, detailed the implementation rules of e-ticket and formulated the emergency response plan for the implementation of e-ticket in general speed railway. They organize cadres, staff and volunteers to conduct publicity and guidance at the entrance and waiting room of each station, so that passengers can enjoy the convenience brought by electronic tickets.