The railway department issues free refund measures again

In order to implement the extension of the Spring Festival holiday in 2020 arranged by the State Council, China National Railway Group Co., Ltd. has decided that from 0:00 on January 28, 2020, for the national railway tickets purchased in various channels such as the station and 12306 website, if the passengers voluntarily change their itinerary and need to refund, the railway department will not charge the refund fee, and the purchase of railway passenger insurance will be handled together. Due to the different school opening time, from the instant, there is no refund fee for student ticket refund, and the purchase of railway passenger insurance will be handled together. Due to the holiday adjustment, the railway department will timely increase the hot direction and students' back to school transportation capacity to meet the travel needs of passengers.