Railway ticket refund fee free extended to the whole country

In order to do a good job in the prevention and control of the new pneumonia epidemic, China National Railway Group Co., Ltd. decided that since 0:00 on January 24, 2020, passengers who had purchased national railway tickets in stations, 12306 websites and other channels, who voluntarily changed their itinerary and had to refund their tickets, the railway department would not charge the refund fee, and purchase the railway passenger insurance together.