In 2019, 87.48 million passengers will be sent to Hangzhou railway station
From January to December 2019, 87.48 million passengers were sent to Hangzhou railway station, an increase of 17.83% year on year, of which 71.9 million were sent to Hangzhou east railway station. On April 5 of this year, 382000 passengers were sent to Hangzhou railway station, a new one-day high.
in 2019, Hangzhou railway station adheres to the highest standard of passenger satisfaction, carries out differentiated passenger transport organization, constantly optimizes the flow line of station security inspection and verification, transforms the manual verification channel at the entrance into the self-service verification channel, realizes the arrival of passengers by swiping their certificates, and greatly improves the speed of passengers' arrival. In view of the unbalanced passenger flow at the four entrances of Hangzhou east railway station, the station implements the "tidal entrance" method, through real-time monitoring of the passenger flow at each entrance, and timely manual intervention, to improve the overall speed of passenger arrival. The Hangzhou station of
railway implements the concept of "run once at most" with practical actions, strengthens cooperation with the Management Committee of the station area, subway, public transportation, public security and other parties, implements service improvement projects such as "transfer from high-speed railway to subway free of inspection", "lighting project of the east station" in Hangzhou east station, and actively promotes service improvement projects such as "optimization of guidance signs", "promotion of cultural experience". The station further promoted the "toilet revolution", increased intelligent toilet system, face paper machine and other intelligent equipment, and put them into use in early October this year. In the middle of November, e-ticket was fully implemented. A 6031 a 6031 a new year, a new start, Hangzhou railway station will continue to listen to the advice of passengers, constantly optimize passenger service, strive to create a high-quality railway hub, so that passengers travel experience better.