"Dignified travel" brings service quality to a new level
The cold wind destroys the trees, and the frost makes the orchids. It's another cold and frosty year. You come and I shuttle in the waiting room, on platforms in different directions, on fast-moving trains, busy for different destinations.
for passengers with perfect hands and feet, even if the travel is overcrowded, and there are many inconveniences, they can run to the service desk and ask for help from the station staff. But for the disabled and disabled passengers, they have a headache to catch the train. They are afraid that their journey will be delayed due to their slow action. Especially for the single passenger, it seems that they are helpless to travel in other places. A 6031 a 6031 no lover has love in winter, the true love will warm the heart. It is the common wish of railway people to make key passengers travel conveniently, comfortably and with dignity. Some subtle goodwill in the service of station bus is delivering warmth and hope to people. The passenger transport department provides a series of "special care" for disabled passengers, so that they can not be disrupted by the only boarding time in the fast-paced travel like other passengers.
in order to let these special passengers in and out, the warm service desk set up in the station is a bright spot of railway service culture. Beautiful little sister and handsome little brother always have elegant temperament and warm service patience to guide passengers and solve various kinds of problems for them. In case of any passenger with leg or leg inconvenience, the service desk will arrange a special person to take care of him / her all the way, provide him / her with free wheelchair or stretcher service, lead him / her to a specific waiting room for "key protection" until he / she pushes the passenger to the train, even if the disabled person is not accompanied by his / her family, he / she will not miss the train on time. The secret waiting environment is the protection of the privacy of the disabled, the tolerance and love for the passengers, so that they will not be subject to different vision in the journey, and will not be confused and troubled for this. The intimate service of
makes the cold winter instantly warm. The pronouns of "disabled person" and "patient" always bring some ambiguity to people, which brings them psychological problems. Therefore, the pronouns of "love waiting room", "key passengers" and "the third toilet" came into being, which makes key passengers feel convenient to travel from the heart, but also feel dignified to travel. In the crowd, there is the hard work of passenger transport workers Company, will not let any "key passengers" feel different vision, let them in the respect of the more can experience warm love. Just like the theme of this year's world day of disabled people, "love is always there, moving is always there, let's work together." I believe that with the continuous efforts of the railway department, every move will be spread to every "key passenger", so that they can get hot warmth in the cold winter.
Zhu Dawei