"Different" train conductor

At 10:00 a.m. on December 7, Shi Zhanjun, who had replaced 30 self-service tickets, called again, "Hello, my train ticket doesn't seem to come out, what can I do?" "Just a moment, please. I'll be there in a minute." Later, he hurried to the self-service ticket machine at the exit of the station with a "black" cloth bag. After checking and processing the card, the student Zhang got the ticket and walked to the waiting room. A 6031 a 6031 is different from the familiar conductor who sits at the indoor window to serve the passengers. Shi Zhanjun, the conductor, patrols and walks in the self-service ticket area every shift. There are 73 automatic ticket vending machines in the station, which are distributed in four areas, such as the automatic ticket hall, the first ticket hall, the exit and the waiting room. Each tour takes about 30 minutes, plus the equipment failure In order to solve the problem of ticket collection, one shift should take at least 20000 steps.

with the approaching of 2020, the passenger flow of Taiyuan railway station has increased significantly. Nowadays, the number of online ticket bookings has accounted for more than 70% of the train passenger volume, and the self-service ticket sales and pick-up rate accounts for more than 85% of the window sales and pick-up rate. The replacement frequency of self-service ticket volume is also increasing year by year. Every day, he will replace at least 35 volumes in each shift, and the peak period will reach more than 70 volumes. Each volume of magnetic medium ticket has more than 3 jin. Over the years of

, Shi Zhanjun has found more than 30 lost identity cards, tickets, suitcases and other items on his post. He has helped passengers deal with all kinds of difficulties for more than 1000 times and was awarded the title of "party pioneer" by the station.

China Communications radio reporter: elegant