Full coverage of electronic ticket application in Zhenjiang railway passenger station
The reporter learned from Zhenjiang railway station that from November 26, Zhenjiang South Station and Danyang north station within the jurisdiction of Zhenjiang railway station officially bid farewell to paper tickets and entered the era of electronic tickets. So far, all railway passenger stations within the jurisdiction of Zhenjiang railway station have realized full coverage of electronic ticket application. As the future development trend of ticketing field, electronic ticket is an important way to improve the intelligent level of railway, which is closely related to passenger travel experience. Since this year, the Yangtze River Delta railway has orderly promoted the pilot application and promotion of e-ticket. On July 27, 20 stations of Shanghai Nanjing intercity railway have experimented with the application of e-ticket. Since the pilot of Zhenjiang station, Danyang station and Baohuashan station within the jurisdiction of Zhenjiang railway station, the system has been running smoothly and orderly with smooth business development and good passenger experience. After four months, the application scope of e-ticket has been extended to Zhenjiang South Station and Danyang North Station of Beijing Shanghai high speed railway.
according to relevant railway personnel, the implementation of e-ticket has opened the service channel between the Internet and the station window, which is conducive to the implementation of non-interference services such as passenger self-service real name verification, self-service test ticket, etc., so that passengers can quickly and self-service enter the station for check-in and take the bus with the original valid identity documents used in ticket purchase, reducing the queuing for ticket collection, and using more time through the gate Less, the traffic speed is significantly improved.
"in case of large-scale delay, shutdown and other special circumstances of passenger train, if the passenger does not use cash to purchase the ticket and does not take out the reimbursement voucher, the ticket purchased from any channel can be refunded or changed in the Internet self-service, which is convenient for the passenger, but also effectively reduces the pressure on the station window." Due to the lack of paper tickets, the problems of missing tickets, reporting lost tickets for replacement and selling fake tickets will be solved thoroughly.