"Silence of the people" should not be the "shield" of the queue jumping
A woman in Changchun west station, Jilin Province, jumped in line at will regardless of others' feelings. The conductor scolded her for not obeying the public order. The woman said that no one else said anything. Why do you say me. Next, let the netizen feel super just a scene appeared, the conductor replies: I see you do not line up, I come angry! (source: Xinhuanet, October 19)
is not only the railway industry, but also other industries, such as banks and catering industry, are emerging in an endless stream of similar news. It can be seen that public order has never been a hot news, but a problem related to the construction of a harmonious society as a whole. First come, first come, first do is the basic principle of conscious queuing. As a mode of transportation, railway has a strong sense of time, which makes the phenomenon of queue jumping more frequent than other public places
"people don't say anything, why do you say me?" it's easy to see that there seems to be an unwritten rule in the queue, which is called "everyone acquiesces in priority". Online netizens are basically one-sided to support the aggressive response of the conductor. Why do most people choose silence in real life? First, the queue jumpers take "I'm very urgent" as the reason to stand on the moral commanding height, so that people have the same feelings. The general psychology of people who go out is "one more thing is better than one less thing". Acquiesce to this kind of queue jumping behavior, resulting in a vicious circle, forming a sick social order. At last, there is no less but more things. Second, there are many disputes and conflicts caused by the queuing people standing out to maintain public order, which makes many queuing people dare not stand out. In this incident, the conductor is the main body of the service agency, behind him is the whole service platform. Although his voice is not the most reasonable, it is obviously popular. Some netizens even said that they hoped that the conductor would become a benchmark in the industry. It can be seen that the best mode to maintain public order should be "service institutions as the main, queue as the auxiliary" A 6031 a 6031 in this incident, some netizens also expressed their concerns: what to do if there is something urgent? To solve this problem, it is necessary to finally implement the procedural order, for example, the railway department stipulates "refund priority 5 minutes before driving" and the check-in gate is set with emergency passenger channel. The evaluation and issuance of "emergency passenger card" is a manifestation of procedural order, which provides priority channel for emergency passengers, provides convenience for passengers to a large extent, and avoids a series of conflicts caused by queue cutting
but the order of procedure is not overnight. Before that, we should at least abandon the "tacit consent of the public first" and not let the "tacit consent of the public" become the "shield" of queue jumping, so that the service providers have measures, the queues have voices, and the queue jumpers have scruples, forming a kind of order of procedure and morality
(cheyao)