Do you know the eight common sense of telephone booking 12306?

1. What is the railway reservation telephone?

The national railway telephone booking number is area code + 95105105.

2. Telephone booking, which tickets can I buy?

Telephone booking can book full fare tickets, children's tickets, students'tickets and disabled soldiers' tickets. There is no re-signing and refund business.

3. When can I book tickets by telephone?

Telephone booking for tickets within 4 to 30 days before driving (including ticket purchase date); service time is 6:00 to 23:00 per day.

4. When booking tickets by telephone, which identification documents can be used?

When booking tickets by telephone, please enter a valid ID number. At present, it accepts four kinds of certificates: resident identity card, Hong Kong and Macao resident passport to and from the Mainland, Taiwan resident passport to and from the Mainland, and valid passport that can be used according to regulations.

5. When will the ticket be paid when booking by telephone?

After successful telephone booking, please pay for the ticket at the time of ticket collection.

6. When do you pick up tickets after booking by telephone?

After successful telephone booking, please collect tickets within the following time: the order booked before 12 o'clock on the same day is reserved until 12 o'clock on the next day; the order booked after 12 o'clock on the same day is reserved until 24 o'clock on the next day. If the ticket is not collected within the time limit, the order shall be cancelled.

7. Is there a separate charge for telephone booking?

When making a reservation call, the railway department will not charge any extra fee except for the telephone fee charged by the telecommunication operator.

No service fee is charged at the ticket window of the station and when the vending machine exchanges tickets.

When changing tickets (including local and foreign places) at railway outlet windows and automatic selling (taking) machines, a service charge of 5 yuan is charged for each ticket.

8. Can tickets booked by telephone be inquired and paid on 12306.cn website?

Telephone booking system and Internet ticketing system are independent systems at present. 12306.cn website does not provide telephone booking information inquiry, payment and other services for the time being.